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Returns and Refunds

Israel Returns & Refunds

You have 14 days from receipt of your order to request a return. The return is your right and it will always be accepted if you proceed with your request following these steps.
  • We can substitute the items for you in case you’ll need any other size or you just want a different style,
  • If you need substitutions please send us a message via ?WhatsApp at phone number: 0515056300
  • You can make a single return request for each order.
  • The shipment costs for the return will be on your charge.
  • Refunds available for 14 business days from the day you received your VONBERG product.  a 5% restocking fee will apply.
  • We cannot accept returns of underwear, swimwear and personal items due to state law.
Worldwide Returns & Refunds

You have 14 days from receipt of your order to request a return. The return is your right and it will always be accepted if you proceed with your request following these steps.
  • We cannot substitute the items but only REFUND them, If you need substitutions please make a return and then please place a NEW order on the website
  • Our return policy only allows a refund of the returned items.
  • You can make a single return request for each order.
  • The shipment costs for the return will be on your charge.
  • We cannot accept returns of underwear or sale reduced items.

HOW TO MAKE A  RETURN?

To request your return,  Go to the Returns Center enter your order number and email and choose the item you want to return, and wait for the approval.
After your return has been approved you’ll need to carry the item to your local post office and send it to us.
we will be issued a refund after the item inspected.
refunds will be issued to the same method of payment.
it is that easy!